Skip to main content
RAENBI

Terms of Use

Terms of Use

These Terms of Use govern access to the public raenbi.com website. This site presents RAENBI's technical work, delivery model, security posture, and service capabilities for international collaboration. It is an information and contact surface, not a client portal or self-service platform.

1. When these terms apply

By accessing or using this website, you accept these terms. If you do not agree, do not use the site.

These terms apply only to the public website. A separate written agreement governs any paid services, project work, subscriptions, pilot engagements, statements of work, non-disclosure agreements, or procurement terms.

2. What this site is for

The site is intended to:

  • describe RAENBI's engineering, consulting, automation, integration, design, and operating capabilities;
  • help visitors decide whether a business conversation makes sense;
  • provide a route for legitimate contact requests and security reports.

The site is not intended to provide legal, tax, investment, medical, or other regulated professional advice. Content about methods, architectures, controls, or delivery models is general information unless a written engagement states otherwise.

3. No account, marketplace, or checkout

The public raenbi.com site does not create a user account, customer dashboard, or online checkout relationship by itself.

Sending a message through the public contact route does not create a contract, partnership, reseller relationship, support entitlement, or obligation to accept work.

4. Acceptable use

You may use the site only for lawful and legitimate business purposes. You must not:

  • try to gain unauthorized access to any system, account, deployment, or data;
  • interfere with site availability, integrity, or normal operation;
  • send spam, malicious payloads, deceptive submissions, or bulk automated inquiries;
  • copy, scrape, mirror, or reuse substantial parts of the site in a way that bypasses normal access or harms RAENBI's operations;
  • test the site's security outside the boundaries of the Responsible Disclosure policy;
  • misrepresent your identity or falsely imply that RAENBI endorses you, your organization, or your content.

5. Intellectual property and permitted reuse

Unless stated otherwise, the site's text, structure, branding, layout, graphics, and original materials are owned by RAENBI or used under a valid licence. Belgian copyright protection is governed by Book XI of the Code of Economic Law.

You may:

  • view the site for internal evaluation;
  • save short extracts for internal review;
  • quote limited passages with accurate attribution and without changing their meaning.

You may not republish, resell, systematically extract, or create a misleading derivative presentation of substantial parts of the site without prior written permission.

RAENBI names, marks, and visual identifiers may not be used in a way that implies affiliation, certification, sponsorship, or joint authorship without prior written approval.

6. Technical information and no reliance guarantee

RAENBI tries to keep the site accurate, current, and professionally maintained. Even so:

  • content may be simplified, incomplete, or outdated;
  • references to practices, tooling, controls, or delivery methods may change without notice;
  • published materials do not guarantee that a specific service, feature, region, staffing model, or security measure is available in every engagement.

You should not rely on the public site alone for a procurement, compliance, security, or architectural decision. Those matters must be confirmed in direct discussions and, where relevant, in a written contract.

7. Availability and changes

RAENBI may update, suspend, restrict, or withdraw any part of the site at any time, including legal pages, technical descriptions, and contact routes.

RAENBI does not promise uninterrupted availability or error-free operation. Planned maintenance, deployment changes, third-party incidents, and defensive security measures may affect access.

8. Third-party material and external services

The site may refer to third-party services, standards, tools, articles, platforms, or partner ecosystems. That reference does not mean RAENBI controls them or accepts responsibility for their content, availability, pricing, legal terms, or security posture.

If you leave this site or interact with an external service, the terms and privacy rules of that external provider apply.

9. Contact route and security reports

The public contact route provided through the contact page is intended for legitimate pre-sales, partnership, operational, or company inquiries.

You must not use it for abusive traffic, unsolicited marketing, credential collection, or illegal content.

Security issues should be reported under RAENBI's Responsible Disclosure process. Sending a report does not create consultancy, reward, or incident-response obligations unless RAENBI confirms a separate written engagement.

10. Privacy and cookies

Use of the public site may involve the handling of limited technical and communication data, especially when you submit a message or manage cookie preferences.

Those matters are governed by RAENBI's Privacy Policy and Cookie Policy. Nothing in these terms reduces rights that apply under mandatory data-protection law.

11. Liability limits

To the extent permitted by applicable law, RAENBI is not liable for indirect, incidental, consequential, reputational, or business-interruption losses arising from use of, or inability to use, the public site.

This includes decisions made only on the basis of public site content, third-party links, temporary unavailability, or security events not caused by RAENBI's unlawful intent or mandatory non-excludable liability.

Nothing in these terms excludes or limits liability where exclusion is not permitted under mandatory Belgian law, including liability for fraud (_dol_) or gross negligence (_faute lourde_) on the part of RAENBI itself or its senior management, and any other liability that cannot be excluded by contract under Belgian law or under Book VI of the Code of Economic Law where you act as a consumer.

12. Governing law and disputes

These terms are governed by Belgian law.

Any dispute relating specifically to these public-site terms will be handled by the courts that have jurisdiction under Belgian law, unless mandatory rules require a different forum.

13. Updates to these terms

RAENBI may revise these terms to reflect operational, legal, editorial, or security changes.

The effective revision date appears in this page metadata.

14. Contact about these terms

Questions about these terms may be sent via the contact page or to contact@raenbi.com.

For legal, privacy, cookie, or vulnerability-reporting matters, use the dedicated process described in the corresponding RAENBI policy page.

15. Publisher

The raenbi.com site is published by RAENBI S.R.L., a Belgian limited liability company (_société à responsabilité limitée_ / _besloten vennootschap_), in line with the publisher-identification obligations of the Belgian Law of 11 March 2003 on certain legal aspects of information society services and Directive 2000/31/EC. Full corporate particulars (registered office, BCE / KBO enterprise number) can be requested in writing via the contact page or at contact@raenbi.com.